Returns & Exchanges
At Roamer, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for hassle-free returns and exchanges on all original-condition items. Whether the fit isn't right or you've changed your mind, our goal is to ensure your journey with us remains seamless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is unworn and unwashed.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing